Acórdão nº 7000472-65.2020.822.0009 de TJRO. Tribunal de Justiça do Estado de Rondônia, Turma Recursal, 28-10-2020
Data de Julgamento | 28 Outubro 2020 |
Classe processual | RECURSO INOMINADO CÍVEL |
Número do processo | 7000472-65.2020.822.0009 |
Órgão | Turma Recursal |
TRIBUNAL DE JUSTIÇA
Turma Recursal / Turma Recursal - Gabinete 02
Processo: 7000472-65.2020.8.22.0009 - RECURSO INOMINADO CÍVEL (460)
Relator: JOSE TORRES FERREIRA
Data distribuição: 02/09/2020 21:24:07
Data julgamento: 07/10/2020
Polo Ativo: TAM LINHAS AEREAS S/A. e outros
Advogado do(a) RECORRENTE: FABIO RIVELLI - SP297608-A
Polo Passivo: ELIANA APARECIDA DOS SANTOS SOUZA e outros
Advogado do(a) RECORRIDO: PAULO DE TARSO VECHE E SILVA JUNIOR - RO8843-A
RELATÓRIO
Trata-se de ação indenizatória, na qual a parte consumidora busca o reconhecimento do dano moral por falha na prestação do serviço da companhia aérea que, unilateralmente, alterou a duração da viagem por cancelamento de voo.
Na contestação, em resumo, a companhia aérea alegou ausência de tripulação para justificar tal cancelamento.
O Juízo de origem julgou procedente o pedido inicial.
Irresignada a companhia aérea recorre reafirmando, em resumo, os termos da contestação.
É o breve relatório.
VOTO
Conheço do recurso eis que presentes os requisitos legais de admissibilidade recursal.
Verifica-se que a justifica apresentada constitui caso fortuito interno (risco operacional), e tal ônus não pode ser sobrepujado ao consumidor.
Houve clara quebra contratual unilateral por parte da companhia aérea, pois em vez de cumprir o serviço ofertado e adquirido pela parte consumidora, cancelou o voo e o colocou em situação de vulnerabilidade e grande desgaste emocional, razão pela qual configurado está o dano moral.
E por ser a companhia aérea fornecedora de produtos e prestadora de serviços, deve responder objetivamente pelos danos que der causa.
Considerando que a viagem sofreu atraso de 9 horas, o quantum fixado pelo Juízo de origem (R$ 5.000,00) se revela...
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