Ministério da Justiça notifica Claro por queixas de clonagem de celulares
A operadora Claro foi notificada pelo Ministério da Justiça para se manifestar sobre o crescente volume de reclamações relacionadas a falhas de segurança no serviço de telefonia móvel.
Clientes da empresa têm denunciado a clonagem dos seus números de celular. De acordo com a Secretaria Nacional de Defesa do Consumidor (Senacon), os relatos são de que o sinal é suspenso momentos antes da clonagem.
A Senacon deu dez dias para a operadora se manifestar sobre as queixas e sobre a qualidade do atendimento dado às vítimas da fraude.
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