E-Citizenship: observations from the theory of communication of Lee Thayer

AutorRicardo Menna Barreto
Ocupação do AutorMaster and Graduated in Law by UNISINOS-RS
Páginas74-99
74 • XXVI World Congress of Philosophy of Law and Social Philosophy
E-Citizenship:
Observations from the theory of communication of Lee Thayer
Ricardo Menna Barreto1
Abstract: The present text part of a theoretical interdisciplinary, aiming to es-
tablish a vantage point dierentiated virtual communicational processes and
their relationship with the Oce of the e-citizenship. Starting from Cybernetics
and the Theory of Organizational Communication, it seeks to understand the
communication as a process that account with four levels of analysis, as pro-
posed by Lee O. Thayer. In This way, the issue of e-citizenship will be seen from
the observance of a “zone of overlap” of various levels of communication and
their combinations. In fact, the establishment of an understanding of the rela-
tionship between communicational e-citizens and e-administration allows dis-
covering the challenges of an eective expansion of (virtual) democratic space.
Key-words: e-citizenship. e-administration. Cybernetics. Communication. Lee
Thayer.
There is no subject so old that something new cannot be said about
it”. Fyodor Dostoevsky [1821-1881]
Introduction
The famous words from Dostoevsky justify the(perhaps risky)
salvaging this text will undertake: from the cybernetics (Wiener),
Through the Theory of organizational communication (Lee Osborne
1
Master and Graduated in Law by UNISINOS-RS. Member of the Brazilian Institute
of Electronic Law [Instituto Brasileiro de Direito Eletrônico – IBDE]. Professor of the
Courses of Law and Information Technology Management on the College of São Fran-
cisco of Barreiras [Faculdade São Francisco de Barreiras – FASB], Barreiras, Bahia, Bra-
zil. Contact: ricardo.mennabarreto@gmail.com.
Special Workshop: E-Justice and Governance • 75
Thayer), searching for theoretical communicational inputs that promote
a complex reection about e-citizenship. It is about an interdisciplinary
approach, based on scientic paradigms supposedly exceeded, howev-
er, in our understanding can serve as a moo for the establishment of a
dierentiated observation point about communication and agreed upon
it, e-citizenship.
Originating thus, from forgoen theoretical stimuli harbored in
the decades of 1950-1970, we comprehend the communication as a dy-
namic process underlying the existence, the growth, the modication
and the behavior of all living systems(individual or organizational),
through means of which the system relates to its environment and with
each other.
Our main objective is to verify the applicability of the concep-
tual model of organizational communication of Lee Osborne Thayer to
an interdisciplinary theorization(cybernetics/communicational/social)
of e-citizenship. Certainly the present challenges of e-citizenship nd
themselves linked to not just the problematic of the digital inclusion/
exclusion, but also equally dependents on a political deliberation kept
by a public administration that proposes a diversity of services to online
e-citizens.
E-citizens need, moreover, to be interlinked harmonically to the
technical hardware that allows them an active e-participation – appar-
ently today utopic, for being distant from the Brazilian reality.
The following text will be divided in three parts. In the rst, en-
titled “Cybernetics: between the command and communication” (1), we
will seek to present, in a general sense, the cybernetic en its interdis-
ciplinary character, demonstrating how this knowledge opened new
perspectives to the comprehension of not only the machines, but also
the human beings and its society. It is about a scientic eld that opens
temporarily in parallel to the theorizations of Lee Thayer about the or-
ganizational communication.
Thereafter, we shall see the “Fundamentals of Communication
theory on Lee Thayer”(2), where will be based the foundations of this
barely remembered theoretician of organizational communications.
We will demonstrate how Lee Thayer don’t distance himself from the
Cybernetic theoreticians, since they also concerned themselves about
communication – especially from the information problematic. There-
fore, we will propose a comprehension of the communication from four
analysis levels about communicational problems, determinants to un-
derstand the very Thayerian idea of communication and its technologi-

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