The Self-Regulation of Electronic Commerce: An Appraisal in Accordance to the Chilean Law of Unfair Competition

AutorDavid López Jiménez - Andrés Redchuk - Leonel Alejandro Vargas
CargoPhD (with European mention), Universidad de Sevilla (Spain), and PhD, Universidad Rey Juan Carlos (Spain) - Eng, MSc, PhD. Full professor. Enginering faculty. UNLZ. Argentina. Industrial engineer. Master of total quality. Master of ITC and computers - Universidad de Navarra (Spain)
Páginas75-85
The Self-Regulation of Electronic Commerce: An Appraisal... (p. 75-86) 75
JIMÉNEZ, D. L.; REDCHUK, A.; VARGAS, L. A.
The Self-Regulation of Electronic Commerce: An
Appraisal in Accordance to the Chil ean Law of Unf air Competition .
Revista de Direito Setorial e
Regulatório
, Brasília, v. 2, n. 1, p. 75-86, maio 2016.
The Self-Regulation of Electronic Commerce: An Appraisal in
Accordance to the Chilean Law of Unfair Competition*
Submetid o(
submitted
): 02/11/20 15
David López Jiménez**
Andrés Redchuk***
Leonel Alejandro Vargas****
Parecer(
revised
): 23/11/ 2015
Aceito(
accepted
): 22/01/2 016
Abstract
Purpose
Electr onic commerce or e-commerce constitutes a commercial ac tivity on t he
rise. Alt hough it has many advan tages, there are several l ingering factors that prevent its
consolidation, such as t he lack of trus t of t he potential cons umer/user. In order to
overcome that obstacle , instruments of self- regulation were created in the fie ld of
advertising. Firms that wish to distinguish the mselves favorably against their co mpetitors
have t he option of adopting those instrument s, which pl ay a praisew orthy role r egarding
the target audience and constitutes a conside rable improvement o f consumer rights.
However, on occasions, proble ms arise in the market when those systems of s elf-
regulation bind third parties that did not volunta rily enter into a contra ct. This paper
tackles the question of if self-regulation of advertising in the net can be pu t in place
should it affects the honor of the third party not comm itted with the f air-practices
document.
Methodology/appr oach/design
In this article, we will refer to th e particularit ies that
arise from a case concer ning the Chilean Law no. 20,1 68, of 2007, on unfair competit ion
and self-r egulation of advertisi ng in the Intern et pertaining
WOM, Movistar, Entel, Claro
and Virgin.
Findings
The Chile an Law no. 20,168, of 2007 contributes to the goal of discouraging
conduct c ontrary to good faith or good practices in advertising in conjunction with codes
of conduct that have been approved in the field related to the systems of self-regulat ion.
Keywords:
Self-regulatio n, competition, honor, free dom of expression, tutelag e.
1. Introduction
In the past few years we have been experiencin g a paradigm shift of the
traditional consumer/user model. Social trends are shifting alongside with the
arrival of new technology. Ever since the early 90s, when commercial
*
This work was supported by Fondecyt 1 1130188 project.
**
PhD (with Euro pean mentio n), Universidad de Sevilla (S pain), and PhD, Universidad
Rey Juan Car los (Spain). Research professor at the Univ ersidad Católica del N orte,
Antofagasta, C hile. E-mail: dlopezjimenez@gmail.com.
***
Eng, MSc, PhD. F ull profes sor. Engin ering facu lty. UNL Z. Argent ina. Industrial
engineer. Master of total quality. Ma ster of ITC and computers. E-mail:
andres.redchuk @gmail.com .
****
Universidad d e Navarra (Spain). E- mail: lbarrigh@alumni.unav.es.

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